If you see an error message for your upload that says "The file you uploaded is zero bytes," it means that your uploaded audio file can't be played. Sometimes this happens if you try uploading to DistroKid from a mobile device or cloud storage, as file storage is handled differently than a computer that has the file saved locally. If you see this error, you'll need to abort the previous attempt and re-upload your release.
Uploading Files From an iOS Device Correctly
If you are uploading your music from an iOS device, you will need to make sure you select your files from the iOS file browser. If you do not, you may have issues uploading your album cover or audio files, leading to the error message stating "The file you uploaded is zero bytes."
Starting from the DistroKid dashboard, select "Menu", and then select "Upload Music" to get to the upload form.
Uploading Your Album Artwork From an iOS Device
When you get to the "Album cover" section of the upload form, tap on the box where it says "Select an image." You will be given the option to select a photo from your photo library, take a photo, or browse your iOS device's file browser. You will need to select your artwork file from your device's file browser – tap on "Choose File."
Once you have selected "Choose File," you will be presented with your device's native file browser. You can now navigate to where you have stored your files for the upload.
Uploading Your Audio File From an iOS Device
When you get to the "Audio file" section of the upload form, tap on "Choose File." You will be given the option to select a photo from your photo library, take a photo, or browse your iOS device's file browser. You will need to select your audio file from your device's file browser – tap on "Choose File."
Once you have selected your audio file this way, you should be good to go! If you are experiencing issues, make sure you are storing your files locally on your iOS device instead of in iCloud. The DistroKid upload form does not support cloud uploading at this time, so you will need to upload files directly from your iOS device.
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