If you signed up for DistroKid using our Social Sign-In feature through your Apple account, you have the choice to conceal your real email address by using Apple's "Hide My Email" feature.
If you have selected this option, an email address is created by Apple that ends in @privaterelay.appleid.com. This email address is the one kept on file for your DistroKid account.
The inbox for this new email address will receive all emails from DistroKid (including 2-factor authentication and verification emails), and those emails are then forwarded to your actual email address inbox - the one you use for your Apple ID.
If you are unable to sign into DistroKid with your actual email address, it is possible you used Apple's "Hide My Email" feature when signing up. If this is the case, you can sign in to DistroKid using your Apple ID by heading to https://distrokid.com/signin and selecting the "Sign in with Apple" button:
From there, please follow the login steps to confirm the Apple ID login. Once complete, you will have access to the account on file, and you may change the email address on file if necessary by heading to https://distrokid.com/account.
If logging in via Social Sign-in does not work, you can find your Private Relay email address and log in to your account manually by following these steps:
1. Go to your iCloud Settings on your Apple device
2. Under iCloud, tap “Hide My Email”
3. Search for “DistroKid” in the search bar
4. If you used “Hide My Email” for DistroKid, your generated email will show up here
5. Log in to DistroKid using that generated email and your DistroKid password
6. Visit https://distrokid.com/account to update your email
If you cannot remember the DistroKid password for the account, you may request a password reset by following these steps:
1. Log out entirely. You can do so by going to this link: https://distrokid.com/signout.
2. Click the 'Forgot your password?' link at www.distrokid.com/signin, and enter the email on file (the one generated by Apple ending in @privaterelay.appleid.com) in the following prompt. You'll then get an email with a link to change your DistroKid password.
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