If your video meets these file specifications, our system shouldn't have any issues making sure that each of our service partners can receive your video.
File Type: .mov or .mp4 only
Compression Type/Codec: ProRes 422 or 422 HQ, MPEG-2 or H.264
File Size: Up to 50GB
Resolution: 1920 x 1080 or higher (up to 3840x2160)
Duration: 30 seconds or longer
Video Encoding: Variable Bit Rate (VBR) only
Frame Rate is one of 23.976, 24, 25, or 30 (so we can distribute your video everywhere!)
Video Scan Type: Progressive only
Audio Format: 44.1 kHz or higher, Stereo only
If you are experiencing uploading issues with any 4K video files, best practice is to upload using the H.264 codec. Please note that services do not accept HEVC/H.265 codec at this time.