If your video meets these file specifications, our system shouldn't have any issues making sure that each of our service partners can receive your video.
General Specifications:
File Type: .mov or .mp4 only
Compression Type/Codec: ProRes, MPEG-2 or H.264
File Size: Up to 50gb
Resolution: 1920 x 1080 or higher (up to 3840x2160)
Duration: 30 seconds or longer
Video Encoding: Variable Bit Rate (VBR) only
Frame Rate is one of 23.976, 24, 25, or 30 (so we can distribute your video everywhere!)
Video Scan Type: Progressive only
Audio Format: 44.1 kHz or higher, Stereo only
If you are experiencing uploading issues with any 4k video files, best practice is to upload using the H.264 codec.