Unfortunately, if your credit card isn’t working, there’s very little we can do to assist. That’s because our card processor is telling us that your bank is declining the transactions on their end.
In fact, your credit card info never touches our servers or our database -- it’s sent directly from your browser to our credit card processor -- so there’s nothing we can change on our end to fix it.
Please try another card, or check with your bank to make sure your card allows for recurring payments, and all charges from DistroKid.com.
Thanks for understanding. And very sorry that we can’t be of more help!
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