Account Settings

  • Changing the Contact Information for Your DistroKid Account

    To change the contact information on file for your DistroKid account, you can log in and visit https://distrokid.com/account. From this page, you can change the following contact information: Email address on file Phone number on file Name of account owner Business name (if applicable) Address of account owner Please note that making changes to contact information will require entry of the current password on file to confirm the changes.In addition to changing the contact information, you can also take the following account actions from the account settings page at https://distrokid.com/acc...

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  • Can I Give Access to My DistroKid Account to Other People?

    DistroKid accounts are designed to be accessed by one individual, with one email address and one password. It is not possible to create two separate sets of login credentials for one DistroKid account.If you wish to provide access to your DistroKid account to another individual, the email address and password for your account must be shared with them. For security reasons, DistroKid does not recommend this.If you're working with collaborators on your music and wish to add credits to your music for them or create automatic Splits for your earnings, this can be accomplished without granting t...

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  • Changing the Phone Number on Your Account

    To change the phone number on your account, you can sign in to DistroKid and then head to your account settings page at https://distrokid.com/account.From there, you can enter your updated phone number under the "Phone number" section. Once it is entered, you can scroll down to the bottom of the page, enter your DistroKid password, and then click "Save."You'll then receive a text verification to the new phone number to enter into DistroKid to confirm the change. If you do not receive the message after a few minutes, please return to the account page to make sure you entered the phone number...

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  • Signing up using Apple's "Hide My Email" feature

    If you signed up for DistroKid using our Social Sign-In feature through your Apple account, you have the choice to conceal your real email address by using Apple's "Hide My Email" feature. If you have selected this option, an email address is created by Apple that ends in @privaterelay.appleid.com. This email address is the one kept on file for your DistroKid account.The inbox for this new email address will receive all emails from DistroKid (including 2-factor authentication and verification emails), and those emails are then forwarded to your actual email address inbox - the one you use f...

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  • Changing Your DistroKid Password

    If you do not remember your DistroKid password and need to reset it, you can use our password reset tool to send an email to the email address on file for your account that will allow you to reset the password. Requesting a Password ResetHere are steps to request a password reset email if you do not remember your current password: Make sure you're logged out of DistroKid. (Click here, or click on your profile image in the top right, then click "Sign Out" to log out) Go to distrokid.com and click "Sign In" on the top right, then click on "Forgot your password?" Enter the email you used when ...

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  • Changing Your Email Address

    Here's how to change the email address associated with your DistroKid account: Sign into your DistroKid account. Click on your profile icon in the top right. Click "Account." Enter your new email address in the "Email" field. Enter the current password for your account on the bottom of the page, and click "Save." If you've forgotten the email address on your account and can't log in, please contact our support team. { "@context": "https://schema.org", "@graph": [ { "@type": "Article", "mainEntityOfPage": "https://support.distrokid.com/hc/en-us/articles/36001364...

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  • I Already Paid, But DistroKid Is Asking Me to Restore My Account

    If you are trying to log into your existing DistroKid account and are being asked to choose a plan when you log in, then it is likely that you are logging in using an email address that is different than the one on file for your existing account.This usually means you signed up with a different email address, or entered a typo in your email address when logging in. Please make sure you're using the correct email, and try again.If you're signing in to DistroKid using a social sign-in account (Apple, Google, Facebook) and did not previously link any of these social accounts to your DistroKid ...

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  • 2-Step Authentication Codes For Login

    To maintain a high level of security, DistroKid has a 2-step authentication process that will send a six-digit code to the email address on file for your DistroKid account when a login attempt is made from a new device or new IP address. This code must then be entered at the login screen for access.Please note that 2-step authentication cannot be disabled for DistroKid accounts. 2-Step Authentication Codes Are Not ReceivedIf you are not receiving the 2-step authentication emails, it's likely that they're either going to your email account's spam folder, or being bounced entirely by your ema...

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  • Using Social Sign-In to Log In to DistroKid

    You can create a DistroKid account using your Google, Apple, or Facebook account login, and then log in to it moving forward using the logins from those services. If you've already signed up for DistroKid using just your email address, you can also add a social sign-in to enable logging in to your account with a Google, Apple, or Facebook account.Please note you can only sign in to DistroKid using social sign-in if you've previously connected your DistroKid account to a Google, Apple, or Facebook account for log in. Signing up for DistroKid Using Social Sign-InIf you'd like to create a Dist...

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