Technical
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I Can't Find My Music in Streaming Services
If you searched for your music in services by artist name or release title and still cannot find it, it's possible that one of the following has occurred: Your music may not be ...
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My Release Hasn't Been Detected in Spotify/iTunes/Apple Music
It can take up to a week or so for your first DistroKid upload to go live in all streaming services once submitted. For more information about the time it takes for releases to ...
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My Stats Disappeared!
DistroKid's Musician Plus and Ultimate accounts give you access to Estimated Daily Stats from Spotify, Apple Music, iTunes, and Amazon.Sometimes, the numbers in Daily Stats diff...
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The Link to My Release in iHeart is Not Working
At this time, releases distributed to iHeart/iHeartRadio via DistroKid are only available in the United States service. If you are trying to access a link from outside of the US...
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Why Do My "Featured Artists" Look Different in Spotify vs Apple Music, vs Other Streaming Services?
Each streaming service has their own style guide--the way in which they show information. When you upload music to DistroKid, we reformat the data & deliver it separately to eac...
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My Release Just Went Live, But One of the Tracks is Missing/Grayed Out
Sometimes a release will appear in streaming services before it has been fully processed in that service, and elements like the artwork or tracks will be missing/unavailable. If...
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Why is the Audio Quality in Streaming Services Not as Good as the Original I Uploaded?
If your music sounds different on a streaming service like Spotify compared to the file you uploaded to DistroKid, it's likely due to the compression used for faster downloads. ...
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Can I Change My Record Label Name in Beatport?
It's not possible to change your record label name in Beatport. All Beatport releases delivered through DistroKid are mapped to the DistroKid label page in Beatport.That label p...
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Non-Latin Characters Look Like Question Marks ("??????") in Amazon
There is a known problem with Amazon's website that makes it impossible for them to display some non-latin characters, such as Cyrillic. Amazon is working on a fix, and we hope ...
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