Technical
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I Can't Find My Music in Streaming Services by Searching
If you searched by artist name or release title and still cannot find your music, it is likely that one of the following has occurred: Your Music may not be live yet. For mor...
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Why Do My "Featured Artists" Look Different in Spotify vs Apple Music, vs Other Streaming Services?
Each streaming service has their own style guide--the way in which they show information. When you upload music to DistroKid, we reformat the data & deliver it separately to eac...
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My Release Hasn't Been Detected in Spotify/iTunes/Apple Music
It can take up to a week or so for your first DistroKid upload to go live in all streaming services. (For more information about the time it takes for releases to go live to str...
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My Release Just Went Live, But One of the Tracks is Missing/Grayed Out
Sometimes stuff will appear in streaming services before it has fully processed. If you’re ever worried about something, we recommend giving it 48-72 hours or so to sort itself ...
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My Stats Disappeared!
DistroKid's Musician Plus and Ultimate accounts give you access to Estimated Daily Stats from Spotify, Apple Music, iTunes, and Amazon. Sometimes, the numbers in Daily Stats dif...
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The Audio Quality in Streaming Services Isn't as Good as the Original I Uploaded. Why's That?
Most services & streaming services compress audio files to make them download faster. An unfortunate side-effect is that compressed audio may not sound as good as the original t...
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Can I Change My Record Label Name in Beatport?
No. All Beatport releases go to this page.
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Non-Latin Characters Look Like Question Marks ("??????") in Amazon
There is a known problem with Amazon's website that makes it impossible for them to display some non-latin characters, such as cyrillic. Amazon is working on a fix, and we hope ...
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